These Terms of Use (the “Terms”) form a binding agreement between you (the “User,” “you”) and the entity operating the PoolDefy platform (the “Platform,” “PoolDefy,” “we,” “us”). By accessing or using the Platform — including the website at pooldefy.com, the API, mobile applications, and any related services (collectively, the “Services”) — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, do not use the Services.
By creating an account, depositing funds, joining a pool, or otherwise using the Services, you accept and agree to these Terms, our Privacy Policy, and any additional rules or policies referenced herein. If you are using the Services on behalf of an organisation, you represent that you have the authority to bind that organisation, and “you” refers to both you and that organisation.
PoolDefy operates skill-based, peer-to-peer pools relating to publicly observable outcomes of sporting and similar events. Users contribute entry fees that, after deduction of the Platform fee described in Section 7, are pooled and distributed among the winning participant(s) according to the payout structure displayed on each pool prior to entry.
PoolDefy does not act as a counterparty, sportsbook, exchange, or financial intermediary. We do not set odds, take positions, hold customer funds for investment, or provide advice. Pools are settled based on official, verifiable result data drawn from independent third-party providers (see Section 6).
Competing in pools involves substantial risk of loss. PoolDefy is an international peer-to-peer skill-based platform. It is not a sportsbook, exchange, broker, or regulated derivatives venue. PoolDefy is not regulated by, registered with, or operating under the supervision of the U.S. Commodity Futures Trading Commission (CFTC), the U.S. Securities and Exchange Commission (SEC), or any equivalent foreign authority. Before opening an account or committing funds, you confirm each of the following:
Confirming the items above is a condition of using the Services. We may rely on your confirmation. If any of the above is or becomes untrue, you must stop using the Services and notify us at support@pooldefy.com.
To use the Services you must register an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for all activity under your account, including any orders, picks, deposits, or withdrawals initiated using your credentials. You must keep your password and authentication factors secure and notify us immediately of any unauthorised access.
We may verify your identity at any time, including by requesting government-issued identification and proof of address, before processing withdrawals or in connection with our anti-fraud, anti-collusion, or sanctions-screening obligations. Failure to provide requested verification within a reasonable time may result in temporary holds on withdrawals or, in cases of suspected fraud, account suspension.
Deposits are accepted in USDC on the Polygon network unless otherwise specified at the deposit screen. Deposit addresses are generated deterministically per user via CREATE2 wallet derivation; do not send unsupported tokens or use a different network. Funds sent to the wrong network or in the wrong asset will be lost permanently and are not recoverable.
Deposits are credited only after the network confirms the transaction. Crediting may be delayed during periods of network congestion or where additional review is required (large deposits, sanctions screening, source-of-funds checks).
Your balance comprises the following discrete buckets:
You may request a withdrawal of any portion of your Available balance to a USDC-on-Polygon address controlled by you. Withdrawal requests are subject to risk-based review and may be held for additional verification. Once a withdrawal is broadcast on chain, it cannot be reversed by us; the funds belong to the destination address.
We may, at our discretion, refuse or delay a withdrawal where we have reasonable grounds to suspect fraud, collusion, money laundering, sanctions evasion, or violation of these Terms. Where a withdrawal is held pending review, we will notify you of the reason and the steps required to release the funds.
After 18 months of inactivity (no log-in, no deposit, no entry, no withdrawal request), we may close your account and either return the balance to the most recent verified withdrawal address or, if no such address exists and we cannot reach you after reasonable attempts, treat the residual balance as abandoned property in accordance with applicable law.
To enter a pool, you (a) commit the listed entry fee from your Available or Bonus balance, (b) submit your picks for each market in that pool, and (c) confirm the entry. Once confirmed, picks become final at the pool's lock time and cannot be edited. The pool description, entry fee, payout structure, lock time, and settlement source are displayed prior to entry.
Pools are settled using official result data sourced from independent third-party providers (such as Sportmonks for football and the NBA CDN for basketball). Where providers issue a correction within a reasonable settlement window after the original result, we may resettle the affected pool to reflect the corrected outcome. Resettlement actions are recorded in the audit log and are visible to the affected entrants.
In the rare event that no authoritative result becomes available within a commercially reasonable time, we may, at our discretion, void the affected market(s) and refund the corresponding entry fees on a pro-rata basis. Void leg adjustments will be communicated to entrants.
If you believe a pool has been settled incorrectly, you must contact support@pooldefy.com within 7 days of settlement. We will review the result data, the settlement logic, and any provider corrections, and will respond with our findings within a reasonable time. Our determination is final unless overturned by the dispute-resolution process described in Section 19.
PoolDefy retains a Platform fee of seven percent (7%) of the gross prize pool of each settled pool unless a different rate is displayed on the pool prior to entry. The remaining ninety-three percent (93%) is distributed to winning entrants according to the displayed payout structure. Fees are deducted from the prize pool itself, not separately invoiced to entrants.
Sponsored pools (where a third party funds the prize pool) may operate at zero Platform fee; this will be displayed on the pool. We may change Platform fee rates with reasonable advance notice; existing pools are not retroactively re-priced.
Prizes won in a sponsored pool, and any other promotional credits we may issue (e.g. welcome bonuses, referral bonuses, compensation credits), are credited to your Bonus balance as promotional credits. Promotional credits may be used to enter paid pools on the Platform like any other balance.
Promotional credits are not directly withdrawable. They convert to withdrawable Available balance only after you have satisfied the wager-through requirement — expressed as a multiple of the credit amount and shown in your account — by participating in qualifying paid pools. The current wager multiple is published in your Wallet view and may be revised for new credits with notice; existing credits retain the multiple in force at the time of issue.
We may revoke promotional credits and any winnings derived from them at any time where we have reasonable grounds to suspect bonus abuse, including (without limitation) multi-account exploitation, collusive play designed to clear wager-through requirements, or use of automated tools.
You may not, and may not facilitate any other person to:
We employ automated and manual integrity systems to detect prohibited conduct, including IP/fingerprint analysis, pick-overlap detection, on-chain address linking, and behavioural pattern analysis. Where our systems flag suspicious activity, we may temporarily restrict account access pending review. We may share information about suspected fraud, match-fixing, or integrity violations with sports-integrity bodies, law-enforcement agencies, or other regulators where required or permitted by applicable law.
We may suspend or terminate your account, freeze your balance, void open or recently-settled pools, and reverse promotional credits if we have reasonable grounds to believe you have breached these Terms, engaged in prohibited conduct, or your continued use poses a risk to other users, the Platform, or third parties.
Where we terminate your account for breach, we may forfeit balances obtained through the breaching conduct (e.g. winnings from collusive entries, multi-account abuse, or bonus exploitation). Funds we determine to be unrelated to the breaching conduct will be returned to you, less reasonable verification costs, after a reasonable period for chargeback and clawback exposure to expire.
You may close your account at any time by emailing support@pooldefy.com, subject to the resolution of any active pools, pending payouts, and verification requirements.
Entry fees committed to a pool are not refundable once the pool reaches its lock time. Pre-lock cancellations and pools that fail to meet minimum entrant thresholds before kickoff are refunded automatically. Where a deposit is credited in error, you must notify us within 30 days; we will reverse the credit and return the underlying funds where possible.
We do not accept payment-card or bank chargebacks for cryptocurrency deposits, as the deposit is the receipt of a transferable digital asset and not a card-not-present transaction.
All content on the Platform — software, branding, scoring logic, leaderboards, pool templates, written content, and graphics — is owned by PoolDefy or its licensors and protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial use.
Sports data, league marks, and team logos displayed on the Platform are property of their respective owners and are used for identification purposes under fair-use principles or applicable licences.
You may submit content to the Platform — usernames, avatars, comments, profile bios, chat messages, and similar (“User Content”). You retain ownership of your User Content but grant PoolDefy a worldwide, non-exclusive, royalty-free, sublicensable licence to host, display, reproduce, and distribute it within the Platform and in connection with the Services.
You are solely responsible for User Content you submit. We may remove or restrict User Content that we determine, in our reasonable discretion, violates these Terms, applicable law, or community guidelines — including but not limited to content that is harassing, hateful, sexually explicit, dangerous, infringing, or impersonating.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POOLDEFY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
YOU ACKNOWLEDGE THAT BLOCKCHAIN-BASED PAYMENT RAILS ARE INHERENTLY EXPERIMENTAL AND CARRY RISKS INCLUDING BUT NOT LIMITED TO LOST KEYS, NETWORK CONGESTION, FORKS, SMART-CONTRACT BUGS, AND MISADDRESSED TRANSACTIONS, NONE OF WHICH ARE WITHIN POOLDEFY'S CONTROL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL POOLDEFY, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE).
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAID TO POOLDEFY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
You agree to indemnify, defend, and hold harmless PoolDefy and its affiliates and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your access to or use of the Services; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any applicable law or third-party right.
We may modify these Terms at any time. If we make material changes, we will notify you in advance by email or through the Platform. Continued use of the Services after the effective date of revised Terms constitutes acceptance. If you do not accept the revised Terms, you must stop using the Services and may withdraw your Available balance subject to the procedures in Section 5.3.
Informal resolution. Before filing any formal claim, you agree to contact us at support@pooldefy.com with a description of the dispute and a proposed resolution. We will respond in good faith. If we cannot resolve the dispute within 60 days, either party may proceed under this Section.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding arbitration on an individual basis under the rules of a recognised arbitration institution to be specified in the operating entity's domicile, except where applicable law or this Section requires otherwise. The seat of arbitration is the city of the operating entity's domicile, and the arbitration will be conducted in English.
No class actions. You agree that disputes will be resolved on an individual basis and that you waive any right to bring claims as part of a class action, collective action, or representative proceeding.
Carve-out for injunctive relief. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights or unauthorised access to the Services.
Governing law. These Terms are governed by the laws of the operating entity's domicile, without regard to its conflict-of-laws principles, except where overridden by mandatory consumer-protection laws of your jurisdiction of residence.
Entire agreement. These Terms, together with the Privacy Policy and any pool-specific rules, constitute the entire agreement between you and PoolDefy regarding the Services and supersede all prior agreements.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a corporate transaction (merger, acquisition, sale of assets) or by operation of law.
Notices. Notices to you may be made via email to the address on your account, in-Platform message, or posting on the Platform. Notices to us must be sent to support@pooldefy.com.
Questions about these Terms? Email support@pooldefy.com.